No drama, zero return fees. We're confident you're going to love our mattress, so we'll refund you in full if you don't!
At Nirvana Bed, we provide all of our customers with a complimentary 121-night sleep trial, because we are highly confident that our luxury memory foam mattress will be the best mattress you have ever tried. If you've been considering our mattress, order worry-free!
If for some reason you don't believe the Nirvana Bed has provided you with the best sleep of your life, we will help you donate that mattress to a local charity and provide you with a full refund! It's a win-win all around! Either you will discover a new level of deep sleep with our mattress or if you decide it's just not for you, you get to sleep easy knowing that your mattress wont go to waste. It will be donated to a local or national charity to provide those in need with a comfortable bed they can lay their head on.
You may be wondering to yourself why our company would just give away our mattress when it has barely been used? At Nirvana Bed, we believe that everyone deserves a restful sleep. Everyone deserves a chance to wake up energized and ready to take on the day. We want to ensure that your foam mattress won’t end up in a dump when it could help to give those in need a better night’s sleep!
Please make sure that you have the proper support to ensure that you get the best performance from your Nirvana Bed Mattress. Listed below is some information about the proper foundations that can be used with our mattresses. Please note, in the event of a return request, photos of the foundation may be requested and a return refused if used with an improper foundation. This is determined by our Customer Service and Sales staff based on the supplied photos. They are the experts and will let you know what your options are.
- Make sure there is good airflow to the mattress.
- If you are using a slatted foundation please make sure the slats are fully supported in the middle and are spaced no farther than three inches apart.
- If you purchased semi-flexible slats they need to be supported with an additional, non-flexible foundation or bunkie board. You can tell if you have semi-flexible slats by looking at the slats: if they bow they probably means that they are semi-flexible.
- If you are using a box spring from your old mattress set, make sure to feel that it is not a wire semi-flexible foundation. If you can stand on it and it bends, we would recommend you replace it with a more solid foundation.
RETURNING YOUR MATTRESS?
We're confident that we've made the best affordable memory foam mattress, so we back them with the best trial period in the industry, 121 nights! We do require that you try your new mattress for at least 30 days following the date of delivery in order for you to properly adjust to the new materials. The trial date begins when you receive your mattress and can only be used once per customer per calendar year.
Please note that you cannot return your mattress if you have chosen to waive the 121 night trial at the time of purchase (your warranty will still be honored in full).
Please contact customer support for more information.